Caterpillar India unveils customer experience and training center
Caterpillar Inc., the global leader in the manufacturing of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives, has inaugurated the Building Construction Products (BCP) Division’s Customer Experience Centre. The inauguration, led by Senior Vice President Otto Breitschwerdt and Vice President of Distribution & Marketing, JR Lorenzetti, signifies the beginning of a new era focused on skill enhancement and heightened customer benefits.
The newly unveiled Customer Experience Centre, named 'Viruksham,' and the Training Centre, named 'Nalanda,' carry profound significance. 'Viruksham,' a Tamil word symbolizing a Beneficial Tree, embodies life, growth, and stability, reflecting Caterpillar India's connection to nature and the environment. 'Nalanda,' translating to "giver of knowledge," pays homage to one of India's ancient universities established in the 5th century BC.
Within 'Viruksham' and 'Nalanda,' customers have the opportunity to delve into BCP’s heritage and explore the performance of various products. These state-of-the-art centers facilitate collaborative learning sessions for staff, providing an exclusive platform for customers to engage with Caterpillar India seamlessly and leave an indelible impression.
With a historical commitment to customer focus and recognizing people as pivotal to success, Caterpillar India is breaking new ground in the industry through 'Viruksham' and 'Nalanda.'
The newly unveiled Customer Experience Centre, named 'Viruksham,' and the Training Centre, named 'Nalanda,' carry profound significance. 'Viruksham,' a Tamil word symbolizing a Beneficial Tree, embodies life, growth, and stability, reflecting Caterpillar India's connection to nature and the environment. 'Nalanda,' translating to "giver of knowledge," pays homage to one of India's ancient universities established in the 5th century BC.
Within 'Viruksham' and 'Nalanda,' customers have the opportunity to delve into BCP’s heritage and explore the performance of various products. These state-of-the-art centers facilitate collaborative learning sessions for staff, providing an exclusive platform for customers to engage with Caterpillar India seamlessly and leave an indelible impression.
With a historical commitment to customer focus and recognizing people as pivotal to success, Caterpillar India is breaking new ground in the industry through 'Viruksham' and 'Nalanda.'